Return & Refund Policy
TrendingAura.shop, we strive to ensure you are completely satisfied with your purchase.
1. Return Eligibility
You may request a return within 7 days of delivery if:
-
The item is damaged, defective, or incorrect
-
The product is unused and in its original packaging
2. Non-Returnable Items
We do not accept returns for:
-
Used or worn items
-
Products damaged due to misuse
-
Items without original packaging
3. Return Process
To initiate a return, please contact us at support@trendingaura.shop with:
-
Your order number
-
Clear photos of the product
-
Reason for return
Our team will review your request and provide further instructions.
4. Refund Policy
-
Once your return is approved and received, refunds will be processed within 5–7 business days
-
Refunds will be issued to your original payment method
5. Replacement Policy
In case of damaged or incorrect items, we may offer a replacement instead of a refund.
6. Shipping Costs for Returns
-
Customers may be responsible for return shipping costs unless the item is defective or incorrect
7. Late or Missing Refunds
If you haven’t received your refund, please check with your bank or payment provider first. If the issue persists, contact us.
8. Contact Us
For any return or refund inquiries:
Email: support@trendingaura.shop
Trending Aura — Your satisfaction matters to us.